Privacy Policy
Who we are
Our website address is: https://sparkbadge.com.
At SparkBadge, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase from us.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
- Contact Information: Name, email address, phone number.
- Shipping & Billing Information: Address, payment method (via secure third-party processors).
- Order Information: Details of the products you purchase.
- Device & Usage Data: IP address, browser type, pages visited, and time spent on site (via cookies and analytics tools).
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Provide customer service and support.
- Communicate with you regarding your purchases.
- Send promotional emails (only if you opt in).
- Improve website performance and user experience.
We do not sell, trade, or rent your personal information to third parties.
3. Third-Party Services
We use trusted third-party services to help us operate our business:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and fulfillment partners
- Analytics tools (e.g., Google Analytics)
These providers have their own privacy policies and will only collect, use, and disclose your information to the extent necessary to perform their services.
4. Cookies & Tracking
Our site uses cookies to improve your browsing experience, understand user behavior, and support analytics. You can choose to disable cookies through your browser settings, but this may affect how our site functions.
5. Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
6. Your Rights
If you are a resident of certain regions (e.g., Canada, EU), you have rights regarding your personal data, including:
- Access to your data.
- Request corrections or deletions.
- Withdraw consent for marketing communications.
To exercise these rights, please contact us at: 📧 customerservice@sparkbadge.com
7. Children’s Privacy
Our site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Your continued use of the site constitutes acceptance of those changes.
9. Contact Us
If you have any questions about this Privacy Policy or your data, reach out to us: 📧 customerservice@sparkbadge.com
Thank you for trusting SparkBadge – proudly made in Canada.